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If you are intending to place your first order, please be aware that we verify all new customer accounts before shipping.

We look to confirm that new customers are one of the following:

- Professional Tattoo Artists/Tattooers
- Apprentice Tattooers with a Professional Studio
- Tattoo Studio Owners/Managers/Assistants
- Cultural Tattoo Practitioners (eg. Tā Moko, Tatau)
- Qualified Cosmetic Make Up & PMU Practitioners

We generally verify new customers in a couple of minutes without needing to make contact for more info.

The best way to ensure we can verify you quickly is to include details in your order address and/or notes such as your studio name or Instagram/portfolio.

Orders cancelled and refunded due to a new customer's inability to be verified will incur a 3% charge to cover transaction and refund fees charged to us by the payment provider.